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How to Stay Safe Online?

We all know the internet is a large, expansive place, with its fair share of shady characters wanting to take advantage of unsuspecting visitors. But fear not, you don’t need to shut off your internet entirely to stay safe. Instead, consider these 10 simple tips for keeping your online experience secure and stay safe online:

1. Guard Your Personal Information:

The golden rule of internet safety – never share personal information like your full name, address, phone number, or financial details unless absolutely necessary. This is of the utmost importance to stay safe online.

2. Verify Links:

Before clicking on any link, take a moment to double-check its legitimacy. Beware of suspicious-looking URLs or unexpected email attachments.

3. Embrace Secure Public Wi-Fi:

When using public Wi-Fi, opt for networks that require a password. Avoid conducting sensitive transactions or accessing personal accounts on open networks.

4. Use VPNs:

A Virtual Private Network (VPN) can add an extra layer of security by encrypting your internet connection. Consider using one, especially when accessing sensitive data.

5. Look for “https://” Sites:

Always visit websites that start with “https://” instead of just “http://.” The “s” indicates the website is a secure connection, providing an extra shield against cyber threats.

6. Chat Wisely:

Be cautious when engaging with strangers online, whether it’s in chat rooms or on social media. Avoid sharing personal information and steer clear of unsolicited requests.

7. Switch off Bluetooth:

When not in use, turn off your device’s Bluetooth to prevent unauthorized connections and potential security breaches.

8. Arm Yourself with Antivirus Software:

Invest in reliable antivirus software and keep it up to date. Regularly scan your devices for malware to ensure your digital fortress remains impenetrable.

9. Craft Secure Passwords:

Create strong, unique passwords for all your accounts. Combine letters, numbers, and symbols, and avoid using easily guessable information like birthdays or names. Use a password manager app if they are difficult to remember and never store in a document on your computer.

10. Backup Your Data:

Regularly backup your important data to an external drive or secure cloud storage. This way, you’ll be prepared for any unexpected data loss, whether due to cyber threats or accidents.

How to Keep Kids Safe Online

With our children accessing the internet on a daily basis it’s a constant worry for parents, let’s discuss these important tips for ensuring online safety for your child:

• Keep an Open Dialogue with Your Child:

Engage in open conversations with your child about their online activities and teach them how to stay safe online. Encourage them to share their experiences, questions, and concerns, fostering a healthy digital relationship.

• Maintain Visibility of Screens at all times:

Keep screens and devices in common areas where you can easily monitor their usage. This ensures a transparent view of your child’s online interactions.

• Familiarise Yourself with Parental Controls on your devices:

Take the time to understand and utilise parental control features available on devices and apps. These tools empower you to manage and restrict content according to your family’s needs.

• Know Your Child’s Online Friends:

Be aware of your child’s online friends and acquaintances. Encouraging them to introduce you to their digital peers, just as you would with their real-world friends, it’s another important way to stay safe online.

• Promote Privacy Awareness to your kids:

Teach your child to be “share aware” by emphasising the importance of protecting personal information. Discuss the risks of oversharing and guide them on what’s safe to share online.

• Manage Your Family’s Digital Footprint:

Be proactive in controlling your family’s online presence. Regularly review and adjust privacy settings on social media profiles and other online platforms. This way, you can maintain control over what information is accessible to others.

If you are worried your internet or personal information has been accessed, the Australian Government set up the ACSC (Australian Cyber Security Centre) to assist in pinpointing a cyber scam and they offer helpful tips to cover every aspect of your online experience such as: 

  • Securing your accounts
  • Securing your devices
  • Securing your email 
  • Browsing online
  • Online shopping

Access their range of personal security guides here for more information.

So, there you have it – some straightforward ways to navigate the internet landscape safely. By following these tips and staying vigilant, you can enjoy the internet without constantly worrying your data or network is compromised. Stay secure!

If you’re looking for an internet service provider and plan that suits your household needs, reach out to our friendly team at 1300 001 958 or email to compare broadband plans today. Stay safe and scam-free in the digital world!

Internet Service Providers Comparison

In today’s fast-paced digital age, having a reliable internet service provider is essential. Whether you’re working from home in a hybrid setup, binge-watching your Favorite shows, or simply staying connected with loved ones, your choice of internet service provider can significantly impact your online experience. In this blog, we’ll dive into the world of internet service providers in the Australian market and compare them to help you find the right one to meet your specific needs.

What to Consider When Comparing Internet Service Providers

Before you dive into the sea of broadband plans, it’s crucial to understand what factors to consider. Here’s a handy checklist:

1. Plan Name:

Internet service providers often use different naming conventions for their plans. Some stick to the standard NBN names, like NBN 12 or NBN Home Standard, while others use their own branding, such as Gold, Silver, or Bronze much like private health cover. Make a list of the plan names that catch your eye so you can speak to the provider in detail.

2. Monthly Cost:

The monthly cost is the amount you’ll pay for your internet plan each month. Be aware of discounted introductory rates, which providers often offer to attract new customers. While these rates may seem enticing, remember that you’ll likely be with the same provider for years, so consider the actual monthly rate before committing.

3. Minimum Total Cost:

This figure represents the total amount you’ll need to pay if you decide to cancel the plan within a short time. It includes setup fees, modem costs, and contracted minimum monthly payments. For instance, if you sign up for a 6-month plan priced at $50 per month, with an $80 setup fee and a non-refundable $100 modem fee, your minimum total cost would be $480 (6x$50 + $80 + $100).

4. Upload Speed:

Upload speed refers to the rate at which data transmits from your home to the internet. While upload speed is typically lower than download speed, it becomes crucial for activities like live streaming.

5. Download Speed:

Download speed, on the other hand, measures data transmission from the internet to your home.

6. Evening Speed:

This is the average speed of your connection during the peak usage hours of 7 pm to 11 pm. It offers a realistic glimpse of your internet’s performance during busy periods.

7. Data Quota:

Data quota is the volume of data you can download within a monthly period, usually measured in gigabytes (GB). Most plans today offer generous or unlimited bandwidth allowances, making data quota less of a deciding factor.

Choosing the Right Download Speed

To help you make an informed decision, here’s a quick guide to download speeds for different activities:

• 12 Mbps:

Suitable for low use, single-person households, web browsing, email, and light video streaming on a single device.

• 25 Mbps:

Fine for singles or couples, supports HD video streaming and video conferencing, though 4K streaming may experience occasional buffering.

• 50 Mbps:

Ideal for families and remote work, enabling multiple video streams and video conferencing.

• 100 Mbps:

Great for large families or shared households, allowing multiple simultaneous 4K video streams and gaming.

• 250 Mbps:

Super-fast speeds for heavy internet users, perfect for live streaming and gaming.

• 1000 Mbps:

The fastest tier, exceeding most users’ needs, and typically available for FTTP and HFC connections.

Comparing Internet Service Providers

Now that you know what to look for, let’s compare some top internet service providers in the Australian market today:

ProviderPlan NameData per MonthDownload/ uploadspeed (Mbps)Cost per Month
TPG | NBN50 SL Bundle BYO
NBN Fixed Line | No lock-in contract
FLIP | Family 50 BYO
NBN Fixed Line | No lock-in contract
Tangerine Telecom | Value Plus BYO Modem
NBN Fixed Line | No lock-in contract
Everyday NBN
NBN Fixed Line

In a world where connectivity is key, choosing the right internet service provider is paramount. Whether you’re a professional working from home, a family with multiple devices, or an entertainment enthusiast, finding the internet service provider that aligns with your specific needs is crucial. Remember to consider factors like plan names, monthly costs, minimum total costs, upload and download speeds, typical evening speeds, and data quotas.

If you need further assistance in comparing internet service providers and selecting the plan that best suits your household’s requirements, don’t hesitate to reach out to our friendly team on 1300 001 958 or email us at

 We’re here to help you stay connected.

The Difference Between Fibre and Cable Broadband?

In short, speed and bandwidth. Fibre-optic cables are able to carry much more data than copper cables used in broadband. This means much faster download and upload speeds. Fibre is more reliable because its network is passive and doesn’t rely on any electrical equipment between the user and the internet provider like cable internet.

There are other factors to consider when looking to move from cable broadband to fibre, including: 

  • Budget constraints
  • Overall usage requirements
  • Availability in your area 

Why is fibre optic better than cable? 

Fibre optic transmission is much faster than copper cable. Copper-based transmissions are a maximum of 40Gbps, whereas fibre optics carry data at lightning speed.  Transmission via fibre optics can also cover greater distances consistently. Copper cables are limited to lengths of 100m which is far less.  As we move into the future fibre optics will continue to grow, as bandwidth needs and consumption increase. 

Consider the types of NBN Connection available

Wired NBN 

  • Fibre to the Premises (FTTP) – Also referred to as Fibre to the Home (FTTH), this setup involves running an optical fibre line directly into customers’ premises. 
  • Fibre to the Node (FTTN) – FTTN is the default connection method for NBN™. It combines copper and fibre optic technology, with fibre connected to purpose-built street boxes.
  • Fibre to the Building (FTTB) – Also known as Fibre to the Basement, this approach is used for connecting Multi-Dwelling Units.
  • Fibre to the Curb (FTTC) – FTTC involves extending optical fibre close to customers’ premises and connecting it to the property/house using the existing copper network. FTTC is also known as Fibre to the curb.

Wireless NBN: 

  • Fixed wireless: Fixed Wireless connections are offered by NBNCo to regional areas of Australia where the use of fibre is too expensive. With fixed wireless connection the transmission is through wires to a tower and then the broadband signal is broadcast via antenna to the residential address. 
  • Satellite: This is when your NBN connection is transmitted to your home through a satellite or wireless connection. This also works well for remote areas of Australia where no internet infrastructure exists. NBN signal is broadcast to a satellite dish pushing the signal to your home. Speeds may be limited with satellite services. 

What is the Difference Between NBN and Fibre connection? 

There are some distinct differences between NBN and fibre connections, here we explain the differences: 

Upload and Download Speeds

Upload speed is how fast data travels from your devices to the internet via your internet connection. The optimal upload speed is typically around 25 Mbps. On the other hand, download speed is how swiftly your internet connection fetches data from the internet. A decent download speed usually starts at 100 Mbps. While upload and download speeds on NBN can vary, they remain constant and equal on a business fibre connection, known as symmetrical speeds. 


Bandwidth refers to the maximum data transfer capacity of an internet connection within a specific timeframe. Typically measured in megabits per second (Mbps), it indicates how much data can be transmitted at a given time. Fibre optic connections boast impressive capacity, often providing symmetrical speeds reaching up to 1000/1000 Mbps. NBN doesn’t offer symmetrical speeds. According to reports, the top NBN plan usually offers speeds of 250/100 Mbps.

Wrapping up, the main differences between fibre and cable broadband come down to their speed, bandwidth, and reliability. Fibre-optic cables outrun traditional copper ones with much faster transmission speeds and larger bandwidth, making them the top pick for anyone after high-performance internet. In addition to this, fibre optics are more reliable thanks to their passive network structure, which removes the reliance on electrical equipment found in cable setups. As technology advances and the need for bandwidth grows, fibre optics are ready to step up to the challenge, ensuring efficient and dependable internet access. Ultimately, embracing fibre-optic technology is a forward-thinking approach to meeting our ever-changing digital demands.

Talk to our friendly team today to discuss the difference between fibre and cable broadband and see how they can help. Call us 1300 001 958 or email us at

What is a WiFi Extender?

We’ve all heard the buzzwords WiFi extender, but what does this piece of technology really do?  

Basically, if you’re looking to reduce internet dead zones within your home, a Wi-Fi extender will help you achieve this.  From mesh to WiFi 6 extenders and dual-band options, amplify your signal everywhere we’ve got you covered in this month’s blog.

So what exactly is a WiFi Extender and how does it work? WiFi extenders are also known as a range extender or WiFi boosters. Basically it’s a peripheral network device designed to work with a WiFi router. The WiFi extender acts to extend your WiFi signal from your wireless router.  In turn, improving WiFi coverage and your internet speed. 

WiFi extenders will boost your signal based on the strength of the WiFi network, so the location in which they are placed will have a big impact on your signal and the success of the WiFi extender. For example if they are placed in some distance of the WiFi network with one bar of WiFi coverage, the device will only extend the wireless network at the one-bar speeds. 

First off: Test Your Internet Connection

Before you go out and invest in a WiFi extender, it’s best to test your internet speed to ascertain whether your slow speed is a network issue or an internet package limitation or issue. Check your bill and see if you are actually achieving the speeds you are paying for with your internet package. To check your speed there are various websites available in Australia that will do the job: 

Netflix The team at Netflix have a vested interest in making sure their customers have lightning fast internet, so they have created their own speed test to help keep you online at all times with the fastest internet. with their results are based on completed tests not estimates. It has servers in Australia, Asia, North America and Eurpope. As it’s browser-based using HTML5 the tests work on mobile and desktops only.Speedof.Me was one of the first HTML5-based speed tests that was supported by the major browsers after Flash and Silverlight made an exit from the market. You can run multiple tests and view previous history and it provides an instant graph as the test runs.

Source: Speedof.Me

Ookla Speedtest looks at the time taken for data to transfer between your PC and their remote server by way of your ISP connection. It will determine your location and automatically pairs you with the closest Speedtest server.

What does a WiFi range extender do? 

A WiFi range extender is a great device for larger homes that struggle with consistent WiFi signals in all rooms and areas of the house. If you don’t have a say in where your WiFi modem is located, sometimes it can be difficult for the router to disperse signals to all areas.  A WiFi extender can bring WiFi to all those dead zones within your home, maximising speed potential. 

How do I know if I need a WiFi extender?

If you’re experiencing unresponsive, slow or sluggish internet connection with multiple drop outs, it may be time to invest in a WiFi extender. There are many factors that come into play as to why you are experiencing issues with your WiFi network, so make sure you investigate all of these things first:

  • Make sure your internet provider is not experiencing outages
  • Check your plan to see what sort of speed package you have 
  • Your modem is not surrounded by clutter
  • How many devices are using your WiFi network
  • Do a speed test check on your internet  

Once you have eliminated these things, you can investigate the need for a WiFi extender. 

What are some of the best WiFi extenders on the market in Australia?

NETGEARNighthawk® AX8 WiFi Mesh Extender, 6GbpsExperience less drop outs and dead zones within your home with the Netgear Nighthawk extender. By expanding the coverage of your existing router, you will be guaranteed to receive reliable WiFi for all of your devices wherever they are located within your home.
TP LinkAC1750 Wi-Fi Range Extender The TP-Link AC1750 Wi-Fi Range Extender easily connects wirelessly to your router and will expand and strengthen the signal into hard to reach areas within your home. It also makes sure signal interference is kept to a minimum to ensure your WiFi coverage throughout your home or office is reliable.
DLINKD-Link EXO AC2000 Mesh WiFi Range ExtenderThis range extender from DLink will have you experiencing high speed connectivity from anywhere within your home. The device includes a handy LED strength indicator which allows you to know where the strongest and weakest WiFi signals are.

How much do WiFi extenders cost?

The value-for-money WiFi extenders can cost as little as $50 and the higher performance models can go up to around $500.

How do I set up my WiFi extender?

It would differ from model to model but basically you would plug the WiFi extender into power and then connect it via the password to your WiFi network.  The device should manually prompt you to follow steps to set up the WiFi extender.

Understanding what a WiFi extender is and how it works is essential for improving internet connectivity within your home. Whether you’re grappling with dead zones or seeking to maximise speed, WiFi extenders offer a good solution. By expanding coverage and boosting signals, these devices ensure reliable connectivity throughout your space. Before investing, it’s crucial to assess your internet connection and consider factors like placement and potential interference. With various options available on the market, enhancing your WiFi network has never been more accessible.

Talk to our friendly team today to find out more about wifi extenders and how they can help your broadband connection. Call us 1300 001 958 or email us at

10 Simple ways to Turbo Charge your WiFi Speed 

Are you tired of waiting for ages for your favourite Netflix show to load? Frustrated with buffering during your online gaming sessions? It’s time to rev up your WiFi speed and unlock the full potential of your internet connection. In this blog, we’ll explore six simple yet effective ways to turbocharge your broadband internet. So, sit back, relax, and let’s dive into the world of faster, more reliable WiFi!

Choose the right Broadband Plan:

  1. When it comes to broadband internet, not all plans are created equal. To ensure you’re getting the most out of your connection, it’s crucial to choose the right broadband internet plan for your needs. Look for packages that offer high speeds, generous data allowances, and reliable service. Many internet providers offer a variety of plans tailored to different usage patterns. Compare internet plans to find one that suits your requirements and budget.

Find the Best Internet Provider:

  1. It’s important to choose a reliable internet service provider that offers fast and stable.

WiFi connections, especially for heavy streaming users. By upgrading to a higher internet plan or opting for a fiber-optic connection, this can significantly improve your WiFi speed – leading to better performance. It’s best to compare internet plans and work out what suits your household.

Who will be connected to the Network?

  1. You should also consider the number of devices connected to your WiFi network simultaneously, as multiple users or devices can impact the overall bandwidth available for these streaming services. Regularly monitoring and optimising your WiFi settings, such as selecting the appropriate WiFi channel, and placing the router in an optimal location, can further enhance the streaming experience.

Optimise Your Router Placement:

  1. Your WiFi speed can be greatly affected by the placement of your router. Avoid hiding it in a corner or behind furniture. Instead, position it in a central location within your home to maximise coverage. Experiment with different positions and angles to find the sweet spot for optimal coverage and speed.

Secure Your Network:

  1. While you’re working on improving your WiFi speed, don’t forget about security. Protect your broadband internet connection by securing your network with a strong password. This will prevent unauthorised users from piggybacking on your WiFi and slowing it down. Choose a password that combines uppercase and lowercase letters, numbers, and symbols to create a strong defence against potential intruders.

Update Your Router Firmware:

  1. Just like your smartphone or computer, your router needs regular updates to maintain optimal performance. Check for firmware updates from your internet provider or the router manufacturer. These updates often include bug fixes, security enhancements, and performance improvements that can boost your WiFi speed. Set a reminder to check for updates periodically to ensure you’re running the latest version.

Reduce Interference:

  1. WiFi signals can be weakened or interrupted by various sources of interference. Keep your WiFi router away from other electronic devices such as cordless phones, baby monitors, and microwave ovens. These devices operate on similar frequencies and can interfere with your WiFi signal. Additionally, thick walls, mirrors, and metal objects can obstruct WiFi signals. Position your router away from potential obstacles to minimise interference and maximise speed.

Consider WiFi Range Extenders:

  1. If you have a large home or office space with areas of poor WiFi coverage, WiFi range extenders can be a game-changer. These devices amplify and extend your WiFi signal, ensuring a strong internet connection throughout your premises. Place them strategically in areas with weak signal strength to eliminate dead zones and enjoy seamless WiFi speed no matter where you are. Some internet providers even offer WiFi extenders as part of their broadband plans.

Optimise Your Web Browser:

  1. Speed up your browsing experience by optimising your web browser. Clear your cache regularly, disable unnecessary extensions, and use an ad blocker to eliminate bandwidth-draining ads. These simple tweaks can make a noticeable difference in your internet speed.

Perform Regular Speed Tests:

  1. Lastly, keep tabs on your internet speed by performing regular speed tests. Several online tools can measure your connection’s download and upload speeds. If you notice a significant drop in speed, contact your internet service provider to troubleshoot the issue.

Streaming Platforms Require More Speed 

Streaming services, such as Netflix, Amazon Prime Video, and Disney+, require a fast WiFi connection to deliver high-quality video content without interruptions or buffering. Fast WiFi is particularly important for these streaming services as some offer 4K Ultra HD content, this requires a higher bandwidth and faster speeds to deliver the best visual quality. With a fast Wi-Fi connection, you can enjoy seamless streaming of your favourite TV shows, movies, and live sports events without the frustration of lag or poor video quality.

Don’t let sluggish WiFi hold you back from enjoying the full potential of your broadband internet. By following these six simple tips, you can supercharge your WiFi speed. Upgrade your internet plan, optimise your router placement, secure your network, update your router firmware, reduce interference, and consider WiFi range extenders if needed. With these tweaks and adjustments, you’ll be streaming, gaming, and browsing at lightning-fast speeds in no time!

If you’re tired of snail-paced internet that leaves you twiddling your thumbs while waiting for web pages to load – speak to one of our friendly team members on 1300 001 958 or email to compare broadband plans today