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How to Stay Safe Online?

We all know the internet is a large, expansive place, with its fair share of shady characters wanting to take advantage of unsuspecting visitors. But fear not, you don’t need to shut off your internet entirely to stay safe. Instead, consider these 10 simple tips for keeping your online experience secure and stay safe online:

1. Guard Your Personal Information:

The golden rule of internet safety – never share personal information like your full name, address, phone number, or financial details unless absolutely necessary. This is of the utmost importance to stay safe online.

2. Verify Links:

Before clicking on any link, take a moment to double-check its legitimacy. Beware of suspicious-looking URLs or unexpected email attachments.

3. Embrace Secure Public Wi-Fi:

When using public Wi-Fi, opt for networks that require a password. Avoid conducting sensitive transactions or accessing personal accounts on open networks.

4. Use VPNs:

A Virtual Private Network (VPN) can add an extra layer of security by encrypting your internet connection. Consider using one, especially when accessing sensitive data.

5. Look for “https://” Sites:

Always visit websites that start with “https://” instead of just “http://.” The “s” indicates the website is a secure connection, providing an extra shield against cyber threats.

6. Chat Wisely:

Be cautious when engaging with strangers online, whether it’s in chat rooms or on social media. Avoid sharing personal information and steer clear of unsolicited requests.

7. Switch off Bluetooth:

When not in use, turn off your device’s Bluetooth to prevent unauthorized connections and potential security breaches.

8. Arm Yourself with Antivirus Software:

Invest in reliable antivirus software and keep it up to date. Regularly scan your devices for malware to ensure your digital fortress remains impenetrable.

9. Craft Secure Passwords:

Create strong, unique passwords for all your accounts. Combine letters, numbers, and symbols, and avoid using easily guessable information like birthdays or names. Use a password manager app if they are difficult to remember and never store in a document on your computer.

10. Backup Your Data:

Regularly backup your important data to an external drive or secure cloud storage. This way, you’ll be prepared for any unexpected data loss, whether due to cyber threats or accidents.

How to Keep Kids Safe Online

With our children accessing the internet on a daily basis it’s a constant worry for parents, let’s discuss these important tips for ensuring online safety for your child:

• Keep an Open Dialogue with Your Child:

Engage in open conversations with your child about their online activities and teach them how to stay safe online. Encourage them to share their experiences, questions, and concerns, fostering a healthy digital relationship.

• Maintain Visibility of Screens at all times:

Keep screens and devices in common areas where you can easily monitor their usage. This ensures a transparent view of your child’s online interactions.

• Familiarise Yourself with Parental Controls on your devices:

Take the time to understand and utilise parental control features available on devices and apps. These tools empower you to manage and restrict content according to your family’s needs.

• Know Your Child’s Online Friends:

Be aware of your child’s online friends and acquaintances. Encouraging them to introduce you to their digital peers, just as you would with their real-world friends, it’s another important way to stay safe online.

• Promote Privacy Awareness to your kids:

Teach your child to be “share aware” by emphasising the importance of protecting personal information. Discuss the risks of oversharing and guide them on what’s safe to share online.

• Manage Your Family’s Digital Footprint:

Be proactive in controlling your family’s online presence. Regularly review and adjust privacy settings on social media profiles and other online platforms. This way, you can maintain control over what information is accessible to others.

If you are worried your internet or personal information has been accessed, the Australian Government set up the ACSC (Australian Cyber Security Centre) to assist in pinpointing a cyber scam and they offer helpful tips to cover every aspect of your online experience such as: 

  • Securing your accounts
  • Securing your devices
  • Securing your email 
  • Browsing online
  • Online shopping

Access their range of personal security guides here for more information.

So, there you have it – some straightforward ways to navigate the internet landscape safely. By following these tips and staying vigilant, you can enjoy the internet without constantly worrying your data or network is compromised. Stay secure!

If you’re looking for an internet service provider and plan that suits your household needs, reach out to our friendly team at 1300 001 958 or email to compare broadband plans today. Stay safe and scam-free in the digital world!

Internet Service Providers Comparison

In today’s fast-paced digital age, having a reliable internet service provider is essential. Whether you’re working from home in a hybrid setup, binge-watching your Favorite shows, or simply staying connected with loved ones, your choice of internet service provider can significantly impact your online experience. In this blog, we’ll dive into the world of internet service providers in the Australian market and compare them to help you find the right one to meet your specific needs.

What to Consider When Comparing Internet Service Providers

Before you dive into the sea of broadband plans, it’s crucial to understand what factors to consider. Here’s a handy checklist:

1. Plan Name:

Internet service providers often use different naming conventions for their plans. Some stick to the standard NBN names, like NBN 12 or NBN Home Standard, while others use their own branding, such as Gold, Silver, or Bronze much like private health cover. Make a list of the plan names that catch your eye so you can speak to the provider in detail.

2. Monthly Cost:

The monthly cost is the amount you’ll pay for your internet plan each month. Be aware of discounted introductory rates, which providers often offer to attract new customers. While these rates may seem enticing, remember that you’ll likely be with the same provider for years, so consider the actual monthly rate before committing.

3. Minimum Total Cost:

This figure represents the total amount you’ll need to pay if you decide to cancel the plan within a short time. It includes setup fees, modem costs, and contracted minimum monthly payments. For instance, if you sign up for a 6-month plan priced at $50 per month, with an $80 setup fee and a non-refundable $100 modem fee, your minimum total cost would be $480 (6x$50 + $80 + $100).

4. Upload Speed:

Upload speed refers to the rate at which data transmits from your home to the internet. While upload speed is typically lower than download speed, it becomes crucial for activities like live streaming.

5. Download Speed:

Download speed, on the other hand, measures data transmission from the internet to your home.

6. Evening Speed:

This is the average speed of your connection during the peak usage hours of 7 pm to 11 pm. It offers a realistic glimpse of your internet’s performance during busy periods.

7. Data Quota:

Data quota is the volume of data you can download within a monthly period, usually measured in gigabytes (GB). Most plans today offer generous or unlimited bandwidth allowances, making data quota less of a deciding factor.

Choosing the Right Download Speed

To help you make an informed decision, here’s a quick guide to download speeds for different activities:

• 12 Mbps:

Suitable for low use, single-person households, web browsing, email, and light video streaming on a single device.

• 25 Mbps:

Fine for singles or couples, supports HD video streaming and video conferencing, though 4K streaming may experience occasional buffering.

• 50 Mbps:

Ideal for families and remote work, enabling multiple video streams and video conferencing.

• 100 Mbps:

Great for large families or shared households, allowing multiple simultaneous 4K video streams and gaming.

• 250 Mbps:

Super-fast speeds for heavy internet users, perfect for live streaming and gaming.

• 1000 Mbps:

The fastest tier, exceeding most users’ needs, and typically available for FTTP and HFC connections.

Comparing Internet Service Providers

Now that you know what to look for, let’s compare some top internet service providers in the Australian market today:

ProviderPlan NameData per MonthDownload/ uploadspeed (Mbps)Cost per Month
TPG | NBN50 SL Bundle BYO
NBN Fixed Line | No lock-in contract
FLIP | Family 50 BYO
NBN Fixed Line | No lock-in contract
Tangerine Telecom | Value Plus BYO Modem
NBN Fixed Line | No lock-in contract
Everyday NBN
NBN Fixed Line

In a world where connectivity is key, choosing the right internet service provider is paramount. Whether you’re a professional working from home, a family with multiple devices, or an entertainment enthusiast, finding the internet service provider that aligns with your specific needs is crucial. Remember to consider factors like plan names, monthly costs, minimum total costs, upload and download speeds, typical evening speeds, and data quotas.

If you need further assistance in comparing internet service providers and selecting the plan that best suits your household’s requirements, don’t hesitate to reach out to our friendly team on 1300 001 958 or email us at

 We’re here to help you stay connected.

Navigating for Tomorrow: The Future of Cybersecurity

The future of cybersecurity is an exciting frontier, marked by groundbreaking trends and technologies that promise to protect our digital world. In this ever-evolving landscape, the integration of artificial intelligence (AI) and machine learning (ML) emerges as a vital force, reshaping the way we combat cyber threats. As we embark on this journey, it becomes increasingly clear that a paradigm shift is underway, unlocking new possibilities and challenges for the cybersecurity domain.

At the forefront of this revolution of the relationship between AI and ML technologies. These advanced algorithms possess the remarkable ability to analyse vast datasets, identifying patterns and anomalies that could signify potential threats. In essence, the future of cybersecurity is intricately linked to these technologies, ushering in an era where proactive and adaptive security measures become the norm rather than the exception.

Quantum computing stands as a beacon on the horizon, casting its shadow over cybersecurity. The advent of quantum computers has the potential to upend traditional data protection methods, challenging the very foundations on which current cybersecurity practices rest. The complexity of mathematical problems that currently safeguards our data from regular computers may no longer be an insurmountable barrier in the face of quantum computing.

In addition, the utilisation of AI-powered cybersecurity solutions is automating mundane security tasks, liberating human resources to grapple with more intricate challenges. Predicting the future of cybersecurity as it threatens becomes a tangible reality through the analysis of historical data and emerging trends. This proactive stance empowers organisations to bolster their defences, reducing the risk of successful cyber attacks in an increasingly sophisticated threat landscape.

Blockchain technology emerges as a formidable ally in the arsenal against cyber threats and will shape the future of cybersecurity. With its decentralised ledger system, blockchain provides a secure means of storing and transferring information. Industries such as finance, healthcare, and government, where the consequences of data breaches can be severe, are increasingly turning to blockchain for its resilience against compromise. The decentralised nature of blockchain networks acts as a relentless barrier against cybercriminals, ensuring the integrity of data in critical sectors.

The rise of the Internet of Things (IoT) introduces a new dimension of challenges to the cybersecurity landscape. As IoT devices grow and often control critical systems, there is a pressing need to enhance security measures. Many of these devices lack robust security features, rendering them susceptible to compromise. Strengthening security measures, including firmware and software updates or transitioning to more secure devices with two-factor authentication (2FA), becomes imperative to thwart IoT-related cyber threats.

Collaboration emerges as a defining trend, marking a departure from isolated approaches to a unified defence against digital enemies. Recognising the complexity of cyber threats, organisations are increasingly forming partnerships to share threat intelligence, best practices, and resources. This collaborative rationale fortifies collective resilience against evolving cyber-attacks, fostering a united front against the ever-shifting digital threat landscape.

Governments are aware of the integral role and future of cybersecurity in national security and are embracing ‘zero trust’ security models. Strict control and monitoring of access to sensitive information become paramount, reducing the risk of unauthorised access and preventing cyber-attacks. Investments in research and development underpin the commitment to staying ahead of emerging threats, paving the way for cutting-edge technologies in cyber defense.

The integration of 5G technology, while promising enhanced communication and connectivity, 5G introduces new dimensions to cybersecurity challenges. The speed and connectivity offered by 5G can be exploited by cybercriminals for sophisticated attacks on 5G networks. Organisations must implement robust security measures, including encryption, access controls, and intrusion detection systems, to mitigate these risks.

Privacy concerns also escalate with the arrival of 5G, as it facilitates the transmission of vast amounts of sensitive information. Encryption of sensitive data both in transit and at rest, coupled with stringent privacy measures from trusted 5G network providers, becomes imperative to safeguard individual and organisational privacy.

In conclusion, the future of cybersecurity unfolds as a dynamic tapestry entwined with technological advancements, collaborative endeavors, and regulatory frameworks. Navigating this intricate digital landscape requires a proactive and adaptive approach, where organisations embrace innovation, foster collaboration, and adhere to evolving legal standards to strengthen their defences against the ever-evolving threat landscape. As we stride into this exciting era, the quest for a secure digital future becomes a collective endeavor, where vigilance, collaboration, and innovation pave the way forward for the future of cybersecurity.

Talk to our friendly team today to find out more about the future of cybersecurity.  Call us 1300 001 958 or email us at

Unveiling the Wonders of NBN: How Does the NBN Work?

In the ever-evolving landscape of internet connectivity, Australia’s National Broadband Network (NBN) has emerged as a groundbreaking infrastructure upgrade, answering the demands of today’s data-hungry digital era. In this blog we will delve into the intricate workings of the NBN and explore the underlying technologies, connection types, speed tiers, associated costs, and the relationship between NBN and Wi-Fi.

How Does the NBN Work?

At the core of the NBN’s functionality are four distinct technologies that form the backbone of its expansive network:

1. Optical Fibre

Optical fibre, consisting of thin glass or plastic strands, serves as the primary medium for transmitting data through light pulses. Renowned for its ability to cover long distances without compromising data integrity, optic fibre is the linchpin of how the NBN works, forming the backbone of the network.

2. Pay TV Cable (HFC)

Pay TV Cable, commonly known as Hybrid Fiber Coax (HFC), leverages the existing Pay-TV network infrastructure to deliver high-speed broadband services. Using advanced technology, this method enables the provision of both broadband and telephone services through a cable modem.

3. Fixed Wireless

Fixed wireless represents a more traditional telecommunication format, relying on terrestrial microwave transmissions to relay data from one point to another. This method is particularly beneficial in areas where laying optic fibre may not be practical or cost-effective.

4. Satellite

In remote and hard-to-reach areas where optic fibre and fixed wireless are not feasible, the NBN employs satellite broadband. This involves utilizing satellite dishes to transmit broadband data to homes and businesses, ensuring a comprehensive reach across the diverse Australian landscape.

To optimise the broadband speeds available through the NBN, consideration must be given to the specific needs of homes and businesses. For instance, newly cabled or renovated homes may require upgraded cables strategically placed in a central location to seamlessly connect phones, computers, and wireless devices to a unified system.


Types of NBN Connections

Understanding the various NBN connections is paramount in selecting the most suitable plan for your requirements. Let’s delve into the various connection types and how the NBN works:

1. Fibre to the Node (FTTN)

In FTTN, optical fibre leads to a node in your street or a nearby street, with copper wire extending from the node to your wall socket inside your premises. This connection type strikes a balance between efficiency and cost-effectiveness.

2. Fibre to the Premises (FTTP)

FTTP involves optical fibre leading directly to your premises, connecting to the NBN connection box inside. This type of connection offers unparalleled speed and reliability, making it a preferred choice for those who prioritize high-performance internet.

3. Fibre to the Building (FTTB)

FTTB features optical fibre leading to a node in your building’s communications equipment room. Copper wire then extends to your wall socket inside your premises, making it an ideal choice for apartment complexes and business buildings.

Beyond these, Hybrid Fiber Coax (HFC), fixed wireless, or satellite may be utilized if optical fibre connections are not available for any reason. HFC, as a Pay TV cable, uses the existing Pay-TV network to deliver high-speed broadband services.

The overarching goal of the NBN network is to connect at least 93% of Australian residents, providing them with data transfer speeds of up to 100Mbps. This commitment extends to offering seamless connectivity to citizens, regardless of their location—whether nestled in a bustling city or a secluded rural area.

NBN Speed Tiers

One of the key considerations for NBN users is selecting the appropriate speed tier to match their requirements. NBN plans are offered on four primary speed tiers, with additional options for Fibre to the Premises (FTTP) and HFC customers:

Speed TierMaximum SpeedEvening Speed
NBN 12 (Basic I)12Mbps12Mbps
NBN 25 (Basic II)25Mbps25Mbps
NBN 50 (Standard)50Mbps50Mbps
NBN 100 (Fast)100Mbps90Mbps
NBN 250 (Superfast)250Mbps215Mbps
NBN 1000 (Ultrafast)1000Mbps250Mbps

These speed options cater to diverse user requirements, ensuring flexibility and choice in customising the NBN experience.

NBN Costs

While the installation of the NBN network is generally free, users are required to choose an NBN plan that aligns with their speed preferences and provider preferences. The cost of plans can vary based on the selected speed and the chosen service provider. The dynamic nature of the market means that prices are subject to change, but as a general guide, users can expect to pay between $60 and $100 per month for their connection. Some budget-friendly NBN plans may even fall below the $60 threshold, although users may need to trade off some speed or data allowance for cost savings.

NBN and Wi-Fi: A Dynamic Duo

Contrary to common misconception, NBN and Wi-Fi are not mutually exclusive entities; rather, they work together seamlessly to enhance the overall internet experience. The NBN serves as the underlying network of cables that connects users to the internet via a modem. This modem, in turn, generates a Wi-Fi signal, facilitating wireless connectivity for a myriad of devices within the household.

The integration of NBN and Wi-Fi ensures that users can enjoy the benefits of high-speed internet not only through wired connections but also wirelessly, providing a versatile and convenient solution for the diverse needs of today’s digital households.

In conclusion, navigating the NBN landscape involves understanding its underlying technologies, connection types, speed options, costs, and the dynamic interplay with Wi-Fi. The NBN represents a pivotal step forward in ensuring that Australians, regardless of their geographical location, have access to reliable, high-speed internet services.

For those embarking on the journey of selecting an NBN plan, it’s advisable to consider factors such as desired speed, usage patterns, and budget constraints. To receive personalised guidance and support in navigating the intricacies of the NBN, individuals and businesses can reach out to our friendly team today to find out exactly how the NBN works.

Call us on 1300 001 958 or an email at, our team is ready to assist in unlocking the wonders of the NBN and elevating the overall  internet experience for you.

Quick Reference FAQs:

How Does the NBN Work?

  • The NBN works through a combination of optical fibre, Pay TV Cable (HFC), fixed wireless, and satellite technologies. These technologies form a robust network designed to deliver high-speed internet to homes and businesses.

What Are the Types of NBN Connections?

  • NBN connections include Fibre to the Node (FTTN), Fibre to the Premises (FTTP), Fibre to the Building (FTTB), as well as HFC, fixed wireless, and satellite options. Each connection type caters.

How fast is the NBN?

  • Depending on your plan, speeds can vary from 12Mbps to 1000Mbps.

How much does the NBN cost?

  • Users can expect to pay between $60 and $100 per month for their connection.

How to Boost Internet Speed?

This month we will explore the best tips and tricks on how to boost your internet connection speed. Our simple step by step guide will give you tips for a sluggish internet connection that can be a major source of frustration. Whether you’re working from home, streaming your Favorite shows, or engaging in online gaming, a fast and reliable internet connection is crucial. Fortunately, there are several simple yet effective ways to boost your internet speed. Learn how to optimise your internet connection and enhance your online experience.

1. Optimise Router Placement:

The placement of your router plays a significant role in determining internet speed. Ensure your router is positioned in a central location, preferably elevated and away from obstructions. This helps minimise signal interference and ensures a more stable connection throughout your home.

2. Prioritise Wired Connections:

While Wi-Fi is convenient, a wired connection can provide a more stable and faster internet experience. Whenever possible, connect your devices using Ethernet cables to reduce signal degradation and latency.

3. Minimise Interference:

Keep your router away from other electronic devices, especially those that emit wireless signals. Devices like cordless phones and microwave ovens can interfere with Wi-Fi signals, impacting your internet speed. Create a dedicated space for your router to minimise interference.

4. Explore Wireless Boosters:

Consider investing in a wireless booster or extender to amplify your Wi-Fi signal. These devices can help eliminate dead zones in your home and ensure a consistent connection, especially in larger spaces.

5. Manage Wi-Fi Usage:

Turn off Wi-Fi on devices that are not in use. This reduces the overall demand on your network, freeing up bandwidth for devices that need a faster connection. Smartphones, tablets, and other devices can often consume unnecessary bandwidth when left connected.

6. Work-from-Home Optimisation:

If you’re working from home, prioritise your internet connection for work-related tasks. Close unnecessary applications, limit video streaming during work hours, and communicate with colleagues about non-essential activities that may impact overall bandwidth.

7. Utilise Powerline Adapters:

Extend your router’s range by using powerline adapters that utilise your home’s electrical wiring. This allows you to create a wired connection in areas of your home where Wi-Fi signal strength may be weaker.

8. Device Optimisation:

Give your computer a spring clean by regularly updating software, clearing temporary files, and ensuring your system is free from malware. A well-maintained device operates more efficiently, positively impacting your overall internet speed.

9. Restart Devices:

By restarting your modem and router and waiting 30 seconds, this will give the devices a hard reset. This will clear the modem out of any glitches and a new power cycle will clear your router’s memory and give it a fresh start on tasks when it reboots.

10. Replace your Equipment:

If you have older or out-of-date equipment, it may be time to update these if they are causing poor network performance. Updating your equipment will give you more control over your internet speed, features and security of your home network.

11. Upgrade to a Faster Internet Plan: 

Research and potentially upgrade your internet plan with a faster speed component. Depending on what tasks you are performing with your internet, it may be time to look at how to boost your internet speed.

By implementing these top tips, you can significantly enhance your internet speed and enjoy a smoother online experience. Whether you’re working, streaming, or gaming, a faster and more reliable internet connection is within reach with these simple optimisations. Boosting your internet speed is not only about the speed of your plan but also about optimising your home network for the best possible performance.

If you would like to discuss how to boost your internet speed, speak to our friendly team on 1300 001 958 or email us at

What is VPN and it’s Purpose?

As we navigate the ever-changing domain of the internet, dealing with persistent cyber threats and a heightened awareness of privacy scams, the term “VPN” is popping up more and more. So, what is a VPN, and why should it matter to you? Read our latest blog as we explore the world of virtual private networks, we will cover the fundamentals, various types of VPNs, and the key features that make a VPN service trustworthy.

What is a VPN?

At its core, a VPN, or virtual private network, is a digital bridge that connects your computer to a remote server owned by a VPN provider. This connection creates a secure, point-to-point tunnel that encrypts your personal data, conceals your IP address, and empowers you to bypass internet restrictions imposed by websites or firewalls.

Are VPNs Free?

There are certain free VPNs, but the reality is that they often come with limitations. Free VPNs may restrict speed, data usage, server access, and device connections, making them less than ideal for seamless online experiences. Besides, the financial model of free VPNs raises concerns, as they often find alternative ways to monetise user data, potentially compromising user privacy.

Benefits of a VPN Connection

A VPN connection offers a multitude of benefits, making it an indispensable tool for those navigating the digital arena. One of the primary advantages is the disguise of your online data traffic, shielding it from prying eyes. Unencrypted data becomes vulnerable to interception, but with a VPN, hackers and cybercriminals find it nearly impossible to decipher your protected data.

Secure encryption is a cornerstone of VPNs, ensuring that even on public networks, your online activities remain hidden. The use of encryption keys makes brute force attacks impractical, providing an additional layer of security. Furthermore, VPNs act as virtual proxies, disguising your actual whereabouts and making it challenging for anyone to trace your location.

Access to regional content is another perk of VPNs. Some web content is restricted to specific regions, but with VPN location spoofing, you can virtually change your location, granting you access to otherwise unavailable content. This feature is particularly useful for travellers and those seeking a diverse online experience.

For remote workers, secure data transfer is crucial. VPNs allow access to important files on a company’s network, ensuring a secure connection that minimizes the risk of data leakage. In essence, a VPN provides a secure gateway for accessing sensitive information remotely.

Do You Need a VPN at Home?

The question of whether you need a VPN at home depends on your online activities. If you handle sensitive transactions or work with personal information, a VPN adds an extra layer of security, making it more challenging for hackers to intercept your online traffic and steal your data or identity.

Is It Safe to Have a VPN?

VPN connections operate through highly secure protocols, employing encryption that has yet to be cracked. The combination of IP masking, location spoofing, and robust encryption makes your online presence nearly untraceable. If you or your organisation deals with sensitive information, a VPN becomes not just a luxury but a necessity.

What Should a Good VPN Do?

Choosing the right VPN involves considering key features that contribute to a comprehensive and secure experience. A reliable VPN should hide your IP address, preventing your ISP and third parties from accessing your online activities. Encryption of protocols, including internet history, search history, and cookies, ensures that your sensitive information remains confidential.

A kill switch is a critical feature that safeguards your secure connection. If the VPN connection is unexpectedly interrupted, a good VPN detects this downtime and terminates preselected programs, minimising the risk of data compromise. Two-factor authentication adds an extra layer of security, ensuring that only authorized individuals gain access to your secure connection.

Types of VPNs

Understanding the three main types of VPNs is essential for making an informed choice:

    • SSL VPN: Ideal for employees without access to a company laptop, SSL VPNs use private devices and an HTML-5-capable browser for access. It ensures secure connections with usernames and passwords.

    • Site-to-Site VPN: Designed for large companies with multiple locations, site-to-site VPNs create private networks to enable secure communication between different intranets.

    • Client-to-Server VPN: This common form of VPN allows employees to connect to a company network from their home office, enhancing efficiency and providing universal access to company resources.

Setting Up a VPN on Your PC

Setting up a VPN on your PC is an easy process:

    1. Download a VPN app from the Windows Store or the internet.

    2. Navigate to “Settings,” click on “Network,” and then select “VPN.”

    3. Click “Add a VPN” and fill in the required fields with server name, VPN type, and account information provided by your chosen VPN provider.

    4. Save your VPN settings.

    5. Return to “VPN,” click on your newly added account, and press “Connect.”

Downsides of Having a VPN

While VPNs offer enhanced security and privacy, they come with downsides. VPN services have access to personal information, including your IP address and online activities. A trustworthy VPN provider will prioritise user privacy, but it’s essential to be aware of the potential risks.

In a world where online privacy and security are paramount, understanding what a VPN is and how it works is crucial. A VPN provides a secure gateway to the internet, offering benefits such as encrypted data transfer, location masking, and access to regional content. When selecting a VPN, prioritise features like IP address encryption, protocol encryption, kill switch, and two-factor authentication for a comprehensive and secure experience. 

Whether you’re working remotely or simply browsing the web, knowing what a VPN is will be an invaluable tool in safeguarding your digital presence. Choose wisely, stay secure, and enjoy a worry-free online experience with the protection of a reliable VPN.
If you would like to find out what more about what is a vpn connection, speak to our friendly team on 1300 001 958 or email us at

The Difference Between Fibre and Cable Broadband?

In short, speed and bandwidth. Fibre-optic cables are able to carry much more data than copper cables used in broadband. This means much faster download and upload speeds. Fibre is more reliable because its network is passive and doesn’t rely on any electrical equipment between the user and the internet provider like cable internet.

There are other factors to consider when looking to move from cable broadband to fibre, including: 

  • Budget constraints
  • Overall usage requirements
  • Availability in your area 

Why is fibre optic better than cable? 

Fibre optic transmission is much faster than copper cable. Copper-based transmissions are a maximum of 40Gbps, whereas fibre optics carry data at lightning speed.  Transmission via fibre optics can also cover greater distances consistently. Copper cables are limited to lengths of 100m which is far less.  As we move into the future fibre optics will continue to grow, as bandwidth needs and consumption increase. 

Consider the types of NBN Connection available

Wired NBN 

  • Fibre to the Premises (FTTP) – Also referred to as Fibre to the Home (FTTH), this setup involves running an optical fibre line directly into customers’ premises. 
  • Fibre to the Node (FTTN) – FTTN is the default connection method for NBN™. It combines copper and fibre optic technology, with fibre connected to purpose-built street boxes.
  • Fibre to the Building (FTTB) – Also known as Fibre to the Basement, this approach is used for connecting Multi-Dwelling Units.
  • Fibre to the Curb (FTTC) – FTTC involves extending optical fibre close to customers’ premises and connecting it to the property/house using the existing copper network. FTTC is also known as Fibre to the curb.

Wireless NBN: 

  • Fixed wireless: Fixed Wireless connections are offered by NBNCo to regional areas of Australia where the use of fibre is too expensive. With fixed wireless connection the transmission is through wires to a tower and then the broadband signal is broadcast via antenna to the residential address. 
  • Satellite: This is when your NBN connection is transmitted to your home through a satellite or wireless connection. This also works well for remote areas of Australia where no internet infrastructure exists. NBN signal is broadcast to a satellite dish pushing the signal to your home. Speeds may be limited with satellite services. 

What is the Difference Between NBN and Fibre connection? 

There are some distinct differences between NBN and fibre connections, here we explain the differences: 

Upload and Download Speeds

Upload speed is how fast data travels from your devices to the internet via your internet connection. The optimal upload speed is typically around 25 Mbps. On the other hand, download speed is how swiftly your internet connection fetches data from the internet. A decent download speed usually starts at 100 Mbps. While upload and download speeds on NBN can vary, they remain constant and equal on a business fibre connection, known as symmetrical speeds. 


Bandwidth refers to the maximum data transfer capacity of an internet connection within a specific timeframe. Typically measured in megabits per second (Mbps), it indicates how much data can be transmitted at a given time. Fibre optic connections boast impressive capacity, often providing symmetrical speeds reaching up to 1000/1000 Mbps. NBN doesn’t offer symmetrical speeds. According to reports, the top NBN plan usually offers speeds of 250/100 Mbps.

Wrapping up, the main differences between fibre and cable broadband come down to their speed, bandwidth, and reliability. Fibre-optic cables outrun traditional copper ones with much faster transmission speeds and larger bandwidth, making them the top pick for anyone after high-performance internet. In addition to this, fibre optics are more reliable thanks to their passive network structure, which removes the reliance on electrical equipment found in cable setups. As technology advances and the need for bandwidth grows, fibre optics are ready to step up to the challenge, ensuring efficient and dependable internet access. Ultimately, embracing fibre-optic technology is a forward-thinking approach to meeting our ever-changing digital demands.

Talk to our friendly team today to discuss the difference between fibre and cable broadband and see how they can help. Call us 1300 001 958 or email us at

What is a WiFi Extender?

We’ve all heard the buzzwords WiFi extender, but what does this piece of technology really do?  

Basically, if you’re looking to reduce internet dead zones within your home, a Wi-Fi extender will help you achieve this.  From mesh to WiFi 6 extenders and dual-band options, amplify your signal everywhere we’ve got you covered in this month’s blog.

So what exactly is a WiFi Extender and how does it work? WiFi extenders are also known as a range extender or WiFi boosters. Basically it’s a peripheral network device designed to work with a WiFi router. The WiFi extender acts to extend your WiFi signal from your wireless router.  In turn, improving WiFi coverage and your internet speed. 

WiFi extenders will boost your signal based on the strength of the WiFi network, so the location in which they are placed will have a big impact on your signal and the success of the WiFi extender. For example if they are placed in some distance of the WiFi network with one bar of WiFi coverage, the device will only extend the wireless network at the one-bar speeds. 

First off: Test Your Internet Connection

Before you go out and invest in a WiFi extender, it’s best to test your internet speed to ascertain whether your slow speed is a network issue or an internet package limitation or issue. Check your bill and see if you are actually achieving the speeds you are paying for with your internet package. To check your speed there are various websites available in Australia that will do the job: 

Netflix The team at Netflix have a vested interest in making sure their customers have lightning fast internet, so they have created their own speed test to help keep you online at all times with the fastest internet. with their results are based on completed tests not estimates. It has servers in Australia, Asia, North America and Eurpope. As it’s browser-based using HTML5 the tests work on mobile and desktops only.Speedof.Me was one of the first HTML5-based speed tests that was supported by the major browsers after Flash and Silverlight made an exit from the market. You can run multiple tests and view previous history and it provides an instant graph as the test runs.

Source: Speedof.Me

Ookla Speedtest looks at the time taken for data to transfer between your PC and their remote server by way of your ISP connection. It will determine your location and automatically pairs you with the closest Speedtest server.

What does a WiFi range extender do? 

A WiFi range extender is a great device for larger homes that struggle with consistent WiFi signals in all rooms and areas of the house. If you don’t have a say in where your WiFi modem is located, sometimes it can be difficult for the router to disperse signals to all areas.  A WiFi extender can bring WiFi to all those dead zones within your home, maximising speed potential. 

How do I know if I need a WiFi extender?

If you’re experiencing unresponsive, slow or sluggish internet connection with multiple drop outs, it may be time to invest in a WiFi extender. There are many factors that come into play as to why you are experiencing issues with your WiFi network, so make sure you investigate all of these things first:

  • Make sure your internet provider is not experiencing outages
  • Check your plan to see what sort of speed package you have 
  • Your modem is not surrounded by clutter
  • How many devices are using your WiFi network
  • Do a speed test check on your internet  

Once you have eliminated these things, you can investigate the need for a WiFi extender. 

What are some of the best WiFi extenders on the market in Australia?

NETGEARNighthawk® AX8 WiFi Mesh Extender, 6GbpsExperience less drop outs and dead zones within your home with the Netgear Nighthawk extender. By expanding the coverage of your existing router, you will be guaranteed to receive reliable WiFi for all of your devices wherever they are located within your home.
TP LinkAC1750 Wi-Fi Range Extender The TP-Link AC1750 Wi-Fi Range Extender easily connects wirelessly to your router and will expand and strengthen the signal into hard to reach areas within your home. It also makes sure signal interference is kept to a minimum to ensure your WiFi coverage throughout your home or office is reliable.
DLINKD-Link EXO AC2000 Mesh WiFi Range ExtenderThis range extender from DLink will have you experiencing high speed connectivity from anywhere within your home. The device includes a handy LED strength indicator which allows you to know where the strongest and weakest WiFi signals are.

How much do WiFi extenders cost?

The value-for-money WiFi extenders can cost as little as $50 and the higher performance models can go up to around $500.

How do I set up my WiFi extender?

It would differ from model to model but basically you would plug the WiFi extender into power and then connect it via the password to your WiFi network.  The device should manually prompt you to follow steps to set up the WiFi extender.

Understanding what a WiFi extender is and how it works is essential for improving internet connectivity within your home. Whether you’re grappling with dead zones or seeking to maximise speed, WiFi extenders offer a good solution. By expanding coverage and boosting signals, these devices ensure reliable connectivity throughout your space. Before investing, it’s crucial to assess your internet connection and consider factors like placement and potential interference. With various options available on the market, enhancing your WiFi network has never been more accessible.

Talk to our friendly team today to find out more about wifi extenders and how they can help your broadband connection. Call us 1300 001 958 or email us at

Why is my internet so slow?

We’ve all experienced slow internet at some time. But what actually causes slow internet? Is it one thing or many issues at once? This month’s blog will discover the various factors that can contribute to sluggish internet speeds. From outdated hardware and congested networks to physical obstructions, several elements can affect your broadband connection. 

We will also explore how external factors such as your service provider and broadband plan limitations play a role. By understanding these potential issues, you can better troubleshoot and improve your internet performance. Stay tuned to learn more about what might be slowing down your connection and how you can address it effectively.

Connection Type

There are various internet connection types in Australia, depending on where you live.  At present there are seven types of NBN connection available: 

  • Fibre to the node – FTTN
  • Fibre to the curb – FTTC
  • Fibre to the building/basement – FTTB
  • Fibre to the premise – FTTP
  • Hybrid Fibre-coaxial – HFC
  • Fixed Wireless
  • Satellite

Too Many Devices

Depending on your internet broadband plan, using multiple devices in your home will impact your WiFi speed for each device. The more devices, the slower your internet will be. For example if you have a 25Mbps plan and there are 5 devices, they will be roughly using a speed of 5Mbps. 

Network Congestion

Network congestion typically occurs in the evening when more people in your area are at home and online. The issue also arises in large households where multiple people are using various devices on the same internet connection. 

Distance to Your Modem

If you’re using a Wi-Fi connection, the distance from your modem significantly affects your signal strength. The further you are from the modem, the weaker your signal becomes. Additionally, obstacles like walls can further weaken and disrupt Wi-Fi signals, leading to slower or less reliable connections.

Understanding the many factors that contribute to slow internet speeds can be both empowering. From the type of internet connection you have, such as the various broadband plan options in Australia, to the number of devices sharing your bandwidth, and the physical distance from your modem, each element plays a crucial role in your overall internet performance. Network congestion, especially during peak hours, and limitations set by your service provider further complicate the issue. By identifying and addressing these common causes, you can significantly enhance your internet speed and enjoy a smoother online experience. Stay informed when managing your internet setup to ensure the best possible connectivity.

Talk to our friendly team today to find out more about the best broadband plan for your needs. Call us 1300 001 958 or email us at

2024 Trends: How Australian Broadband is Changing and What It Means for You

Broadband Internet usage in Australia in 2024

As of January 2024, Australia has over 25 million internet users. Our population stands at 26.57 million, that’s a whopping 94.9 percent of the population that access the internet on a daily basis.*  In this month’s blog we will look at some of the broadband internet trends ahead for 2024 and how we will use the internet in our daily lives.

Internet NBN Speed in 2024

Below is a map illustrating the average NBN fixed-line performance during the hours of 7-11pm, Monday to Friday.  This map does not include underperforming or broken services and excludes very high speed services, according to the ACCC.

The speeds ranged from 94.9%-100.1% of plan speed for download and 83.0%-89.5% for upload. (as at December 2023).#

NBN and Faster Speeds in 2024

The NBN promises to boost speeds on certain plans in 2024 that benefit a large amount of Australia’s population.  But will this come at a cost to consumers?

NBN Co announced in March 2024 that some, but not all, of its speed tiers would be “turbo-charged”. The upgrade will apply to its faster, more expensive, packages, including:

  • NBN Home Fast, to move from 100 Megabits per second (Mbps) download speed to 500Mbps, and 20Mbps upload speed to 50Mbps.
  • NBN Home Superfast, to move from 250Mbps download speed to 750Mbps, and 25Mbps upload speed to 50Mbps.
  • NBN Home Ultrafast, to move from between 500 to 1000Mbps download speed to between 750-1000Mbps, and 50Mbps upload speed to between 50-100Mbps.

To achieve the above – Customers will need a Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) connection to access the faster speeds. For those users who are already connected to higher speed broadband plans, they will be automatically upgraded. Although they may need a new modem or router to achieve the ‘turbo-charged’ speeds. 

Data from ACCC

The 5G Revolution 

2024 will see the expansion of the 5G network not only to cities but to remote areas of each state in Australia. Users will experience improved consistent connectivity and faster speeds. 

Outstanding Customer Experience 

The major players are pushing their teams to offer users a more personalised experience with their broadband plan offerings tailored to their needs.  This will provide better service and response times to customers.

Affordable Connectivity

In 2024, keep an eye out for more affordable broadband internet packages. Providers are making efforts to offer more services that won’t break the bank. 

IoT Integration

As we move into 2024 expect to see the Internet of Things (IoT) devices everywhere. They are not only making homes smarter, they are also changing industries across Australia. 

Internet Usage in 2024

Access to Social Media


At present Facebook has over 16.5 million users in Australia as per published data by Meta’s ad resources. It’s potential reach in Australia 


As of January 2024, there are over 20 million YouTube users in Australia according to  Google’s advertising resources.


Instagram users are slightly lower than Facebook in the Australian market standing at nearly 14 million users in early 2024. Over 50% of Instagram’s audience are female.  


Targeted at a younger audience, TikTok has around 9.73 million in Australia according to ByteDance’s advertising resources.

Online Gaming

Players can connect with people globally through the internet, battling it out on various platforms. Multiplayer platforms and online gaming have become increasingly popular over the years, expect to see an exponential growth in this area for 2024.

Working from Home 

Since Covid19 businesses are open to allowing more and more employees to work from home. In fact, most new employee contracts since Covid include a work from home or hybrid model.  Employees use email, various video conferencing and team apps to communicate with each other, customers, and other stakeholders. 

Streaming Services 

Services such as Netflix, Apple TV, Stan, Prime, Disney and more allow users to watch unlimited content.  All subscription services, the content can be viewed from any smart device with a wireless broadband connection. It’s the way of the future, having access to an endless collection of entertainment at our fingertips.


When internet banking started to take off in Australia we saw more and more bricks and mortar banks close their doors.  Users adopted Net Banking with enthusiasm, making transfers and payments from their mobile phones, tablets or laptops. Having access to funds 24/7 proved successful for users that didn’t have to wait until the next day to perform transactions once the bank had closed for the day.


Today children and teachers alike, use the internet to learn and teach.  Students of all ages are granted access via the schools WiFi to access online information, tutorials, learning programs and in some states even attending classes online in virtual classrooms.  


People use the internet for a wide range of purposes, but one of the most common uses is research.  Searching for articles, books, reviews, reports, products and pretty much any topic you can think of. Google in particular gives browsers the ability to search a vast amount of information globally. Some of the more popular research platforms are Medium, HBR, Google Scholar and more, giving users access to white papers and articles – pretty much replacing libraries.


Online shopping is a revolution of a new way to shop for over 40 years.  It’s come a long way where brands now opt for an online only e-store instead of a bricks and mortar store. Not only does this save money for the brands, it gives shoppers access to their store 24/7.  


Over the years, the  internet has given us so many more ways to communicate – email, instant messaging, social media, online discussion forums, video chat and more.  These communication tools make it easier to connect worldwide on a daily basis. 

As you navigate the evolving landscape of broadband plans in Australia, it’s clear that significant advancements in technology, the NBN and broadband plans will shape how we connect and interact online. With NBN promising faster and more reliable internet for 2024 and with the expansion of 5G into remote areas, you can expect to experience unprecedented levels of connectivity. This shift will only enhance the lives of Australians, opening up new options to services, communication, education and work opportunities.  As the affordability of broadband plans continues to improve, it will give us access to cutting-edge digital technology.  Whether you’re streaming your Favorite show, working from home, or simply browsing the web, the trends of 2024 promise a more connected and convenient online experience for all.

Talk to our friendly team today to find out more about a suitable broadband plan for your specific needs.  Call us 1300 001 958 or email us at